Privacy Policy

Information We Collect

We collect information you provide directly to us when you create an account, place an order, subscribe to our newsletter, or contact us. This includes:

• Name and contact information (email, phone number, shipping address)
• Payment information (processed securely by our payment providers)
• Order history, preferences, and customer support communications
• Device, browser, and usage data (pages viewed, clicks, and session activity)

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about orders, products, and services
• Send marketing communications (with your consent, where required)
• Improve our website, products, and customer service
• Prevent fraud and keep our site secure

Parties We Disclose Information To

We do not sell, trade, or rent your personal information. We may disclose information to:

• Payment processors to complete your purchase
• Shipping carriers and fulfillment partners to deliver your order
• Service providers that support analytics, email, and customer support
• Legal or regulatory authorities when required by law

Method of Disclosure

Information is disclosed through secure APIs and encrypted connections with our trusted service providers. We share only the minimum data necessary to perform the services requested (e.g., shipping label creation or payment processing).

Security Practices

We implement appropriate technical and organizational safeguards to protect your personal information. These include HTTPS encryption, access controls, least-privilege permissions, and secure storage practices. Payment details are handled by PCI-compliant payment processors and are not stored on our servers.

Cookies and Analytics

We use cookies and similar technologies to improve your browsing experience, analyze site performance, and understand visitor behavior. You can control cookies through your browser settings.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications
• Object to or restrict certain processing where applicable

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.